Innovation in Business- Technology Innovator 2024 | 15 Best Payment Technology Company 2024 - UK & Customer Service Excellence Award 2024 Headquartered in the busy tech and creative hub of Winnersh, Berkshire, UK, ebpSource Limited’s operation revolves around transforming existing processes to deliver cost efficiencies and improved time-to-market for new digital customer engagements and payment experiences alike. This is achieved through the company’s speciality – complex, high-volume, high-adoption projects spanning the likes of telecommunications, centralised payments, financial services, and more. We take a deep dive into the company and its innovative solutions below. At the heart of ebpSource’s sustained excellence in this field is the industry-leading software infrastructure it boasts, comprising its own technology – the eponymic ebpSourceOne – as well as a robust series of client-specific services spanning project delivery, integration, development, consultancy, and support. Across all of the projects it delivers, ebpSource is proud to have amassed a 100% success rate, of ontime, on-budget projects -- resulting in this operation having gone from strength to strength and transcended borders over the past 18 years and counting. Whilst the story of ebpSource may only start in 2006, several of the leading team members behind this multi-award-winning company were responsible for innovations within both BlueGill Technologies, which created one of the first online billing and payment delivery platforms in the late 1990s, and CheckFree Corporation, which acquired the former at the turn of the 21st century to underpin its dominant bill payment network across the US. With this experience already, the team formed ebpSource to be an industry leader right from day one. The consistent distinction and proven track record of ebpSource has resulted in a client base consisting of everything from central payment processors and leading telecoms service providers through to national banks, premier IT organisations, and even governments. Engagements with these clients span the likes of payments modernisation, new digital customer initiatives, and the digitisation of billing and payment journeys. Regardless of the service in question, all clients benefit from the company’s focus on nurturing lasting and collaborative partnerships. Digital journeys today are defined by an array of complicated requirements, particularly concerning online/mobile channels and high-value or high-volume digital processes. Because regulations are always changing, so too is ebpSource, which remains dedicated to leveraging the latest technologies and integrating them seamlessly into the systems and environments of its clients. To achieve this, the expert team here invest heavily in research and development; their solutions playing a critical role in shaping the wider market. Thus, innovation is a cornerstone of this operation, especially when it comes to paymentconsolidation,billingimprovement, and payments modernisation. Defining innovation for the business and its team, Cofounder and COO Steve Wright explains: “Innovation means being at the forefront of the markets in which we operate and finding new ways to solve business and technical challenges.” An independent provider of technology, ebpSource fulfils this promise by delivering cutting-edge solutions to its clients worldwide. Since it is an entirely self-funded operation, ebpSource is able to focus on the long-term picture in a way others are not. Because short-term sales targets are not what drives the company, it is able to help its clients to achieve huge cost savings, improved operational efficiencies, and all-round improvements over time, far exceeding initial project goals and expectations. Much of this can be attributed to staff, who work removed from hierarchal constraints and in a low-turnover environment, boosting productivity and adding demonstrable value for clients. Challenging market conditions have made the cost-effective solutions delivered by ebpSource more desirable now than ever, and the growth that the business has achieved over the past three years is a testament to its ability to play an increasingly strategic role in the success of its clients. For example, the collaborations forged have resulted in the team working with clients to build solutions from scratch, all the way up to a national level. This has not been easy, but it is made possible by the team’s unwavering dedication. As 2024 draws to a close, this client-centric payment technology provider is continuing on its current growth trajectory, delivering measurable results and refining its platforms to improve the digital experience for the end customer. Celebrated with two welldeserved awards, the future plans held by the company continue to reflect its everevolving nature, and as it further enhances its core platforms and output through the latest technological advancements, we wish ebpSource Limited all the best for the bright future ahead. Contact: Steve Wright Company: ebpSource Limited Website: www.ebpsource.com/index.html Oct24090
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